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PRIVACY POLICY

Last Updated: 11/30/2025

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Kennedy IT Services (“we,” “our,” “us”) is committed to protecting the privacy and security of individuals who interact with our websites, platforms, and online services (“Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when users (“you,” “your”) access our Services.

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1. Information We Collect

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1.1 Information You Provide

We may collect the following categories of information when you interact with our Services:

• Contact information: name, email address, phone number, company name.

• Account information: usernames, passwords, authentication details.

• Service-related information: support requests, service contract data, device information you provide, uploaded files.

• Payment information: billing details processed through secure third-party processors.

 

1.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• Device and browser details

• IP address

• Access times and activity logs

• Cookies and similar tracking technologies

• Usage analytics such as pages viewed and interactions within our platform

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1.3 Information from Third Parties

We may receive information about you from:

• Service partners

• Integrated third-party tools

• Publicly available sources

 

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Services

• Authenticate access to accounts and systems

• Communicate service updates, alerts, and transaction records

• Process payments and manage billing

• Respond to support requests

• Enhance security, detect threats, and prevent fraud

• Comply with legal obligations

 

3. How We Share Information

We do not sell your personal information.

We may share information only with:

• Service providers who help us operate our business (hosting, analytics, security, payment processing)

• Affiliates or contractors bound by confidentiality

• Law enforcement or regulators when legally required

• Business transfers, if we merge, acquire, or undergo restructuring

All third parties must agree to protect your data in accordance with applicable laws.

 

4. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, or disclosure. While no system is invincible, we continuously work to improve security measures and mitigate risk.

 

5. Data Retention

We retain information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Meet legal, accounting, or regulatory requirements

• Support contractual obligations with our clients

When no longer needed, information is securely deleted or anonymized.

 

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold

• Request corrections or updates

• Request deletion where legally permissible

• Opt out of certain data uses

• Request a copy of your data

To exercise rights, contact us using the information below.

 

7. Cookies and Tracking Technologies

Our Services may use cookies, beacons, pixels, and similar technologies to:

• Enhance performance

• Personalize content

• Conduct analytics

• Maintain login sessions

Users may control cookies through browser settings, though disabling them may affect functionality.

 

8. Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites. Review their policies before providing personal information.

 

9. Children’s Privacy

We do not knowingly collect or process personal data from individuals under 13 years of age. If we learn we have collected information from a child, we will delete it promptly.

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10. International Users

Information may be stored or processed in the United States or other locations. By using our Services, you consent to the transfer and processing of your information according to this policy and applicable law.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date. Continued use of our Services indicates acceptance of the updated terms.

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12. Contact Us

Kennedy IT Services
Email: Adrian@Kennedy-IT.com
Office: 469-910-9023

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